Refund policy

RETURNS POLICY

Effective Date: December 15, 2025

At Rae Wellness, we stand behind the quality of our products. Due to the nature of wellness and personal care items, all purchases are final sale and we do not accept returns.

However, we want you to be completely satisfied with your experience. If you believe you received a damaged, defective, or incorrect product, please email us at help@raewellness.co within 7 days of delivery with the following information:

• Order number
• Description of the issue
• Clear photos of the product and packaging

If the issue is verified by our team, we will offer a full refund or replacement at our discretion.

We do not offer refunds or replacements for:

• Buyer’s remorse or change of mind
• Products not purchased through raewellness.co
• Items reported more than 7 days after delivery

All promotional and discounted items are final sale.

Still have questions? Reach out to help@raewellness.co and we’re happy to help.