At Rae Wellness, PBC (“Rae Wellness”), we stand behind our products and quality controls. If for any reason you are not satisfied with a rae® branded product you purchased from raewellness.co or one of our authorized sellers in the United States, you may request a refund or replacement product within 45 days of the date of purchase. Please note that this guarantee does not apply to rae® branded CBD products.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Rae Wellness 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.
How To Claim The Guarantee
To make a guarantee request, please reach out to the retailer from whom you purchased your product. If you are unable to return your product to the retailer, please email us at firstname.lastname@example.org and have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, or provide other information to assist Rae Wellness in processing your request.
You must submit your Guarantee request within 45 days of the date of original purchase.
Rae Wellness reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Rae Wellness concludes that the purchaser has abused the Rae Wellness 45-Day Satisfaction Guarantee. Rae Wellness may amend or terminate the Rae Wellness 45-Day Satisfaction Guarantee at any time without notice. If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at email@example.com.
Effective: May 25, 2022
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